Privacy Policy

Privacy Policy

Protecting your privacy when using our website is particularly important to us. Therefore, in the following we will inform you comprehensively about the collection, recording and storage of personal data in the context of the usage of our website.

Name and address of the data controller and the data protection officer

Operator and responsible body (“data controller”) for this website is

Hauptstrasse 26
63856 Bessenbach
Tel. +49 60 95/301 - 0
Fax +49 60 95/301 - 200

For questions regarding data protection and the assertion of your rights, you are welcome to contact our data protection officer:

General information about data processing

In principle, we only collect and utilize the personal data of our users if this is necessary to provide a functioning website, the content and services. In principle, we collect and use personal data only with the prior consent of the user. An exception applies to cases in which prior consent is not possible for reasons of fact and law permits the processing of the personal data.

Provision of the website and the creation of logfiles

Each time our website is accessed, our system automatically collects data and information from the accessing computer.

The following data are collected:

  • Information about the browser type and the used version
  • The operating system of the user
  • The Internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Web pages from which the user's system accesses our website

The data are also stored in the logfiles of our system. Nevertheless, a storage of this data together with other personal data of the user does not take place.

Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer and to ensure the functionality of the website. In addition, the data are used to optimize the website and to ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer necessary for the purpose of its collection.

The collection of data for the provision of the website and the storage of the data in logfiles is essential for the operation of the website. Therefore, the user has no possibility to contradict.

Use of cookies

Our website uses cookies. Cookies are text files that are stored in the internet browser or the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page change. This is also the reason for our legitimate interest in data processing.

The cookies store the information whether the current user's browser supports JavaScript or not. This cookie is automatically deleted at the end of each session.

Contact form and e-mail contact

Various contact forms are available on our website. They serve the electronic contact, the sending of company and product information as well as the fulfillment of our service achievements. If you decide to contact us through a contact form, the following personal data must be entered optionally or compulsorily:

  • Gender
  • First and Last Name
  • E-mail address
  • Job
  • Phone
  • Address

These personal data are transmitted to us and stored.

Optionally, you can also send our contact persons an e-mail for ordering newsletters. In this case, the user's personal data transmitted by e-mail will be stored.
The processing of the personal data from the input mask and the e-mail are only for contacting and processing your request.
The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.
In the case of the contact form, the legal basis for the processing of the data is your given consent. The legal basis for the processing of the data transmitted in the course of sending an e-mail is the legitimate interest in contacting for service reasons. If the establishment of contact aims at concluding a contract, the additional legal basis for the processing is the fulfillment of a contract.
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation has  ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.
The user has the possibility at any time to revoke his consent to the processing of personal data. For this you can either send us a renewed contact form with the request for cancellation or declare your withdrawal by e-mail to your respective contact person or the data protection officer. All personal data stored in the course of contacting will be deleted in this case.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of website behavior. The generated information about your use of this website will be usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP-address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the activities and to provide other services related to the use of the website and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software. 

We point out, however, that you may not be able to use all features of this website in full in this case. In addition, you can prevent Google's data processing by downloading and installing the appropriate browser plug-in ( 

For more information about privacy, please visit:

We point out that on this website Google Analytics was extended to the code "gat._anonymizeIp ();"to ensure the anonymous collection of IP addresses (so-called IP masking).

Google Maps

This website provides Google Maps API for the geographic search for parts dealers. The use of Google Maps also collects, processes and uses personal data. For details about data processing by Google Maps, please visit: . As a user, you also have the option of changing the privacy settings.

Social networks

This website contains links to social networks like Twitter, YouTube, LinkedIn and Facebook. We have marked the respective social media plugins by logos on our website. These social networks are operated exclusively by other companies outside of the SAF-HOLLAND Group. Some of the companies can be based outside of the European Union or the European Economic Area ("EEA"). If you are logged in to the social network during your visit to our website, a connection is established between your computer and the server of the respective social network. This assigns the information that you visit our website to your social network user profile. You have the option of preventing the transfer of data by logging out of your social network account before using our website. For more information about data processing through the social networks, please refer to the corresponding privacy policy.

Data transfer to third parties in and outside of the European Economic Area

As part of a global corporation, personal data may sometimes be transferred to other companies of the SAF-HOLLAND SE Group or to other service providers inside or outside of the EEA. The corporate structure can be found at . In the case of a transfer, the commissioned companies will use your personal data for the same described purposes and according to the same European regulations as the SAF-HOLLAND GmbH does. The transmission to third countries outside of the EEA is subject to the standard contractual clauses in accordance with EU Commission Decision 2010/87/EU or a successor version.

Rights of the data subject 

As a user of this website, you have a right to free information about the stored personal data, their origin, their recipients and the purpose of the storage as well as a right to rectification, data portability, restriction of processing and erasure. Please note that we cannot erasure your data in any case, but for example only if the purpose of the data processing is omitted and there is no statutory storage requirement. 

In order to exercise your rights, an informal notification to your direct contact person at SAF-HOLLAND or to the above-mentioned data protection officer is sufficient. Please let us know which information or processing activity your request relates to, the format in which you wish to receive this information and whether the personal data should be sent to you or to another recipient.

Right to lodge a complaint

If you believe that SAF-HOLLAND is not processing your personal data in accordance with the requirements set out herein or applicable EEA data protection laws, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of the country or state in which SAF-HOLLAND has its registered seat.